FAQs

Payment & Shipping

What payment methods do you accept?

We accept Paypal. You can choose to pay through Visa, MasterCard, American Express, Discovery or your bank account. Or, you can contact us at: info@coydepot.com and arrange for an electronic money transfer.

 

How do you ship?

We ship from Toronto, Canada through Canada Post. Shirts are made to order and will be ready for shipment within one week of the order date. Once they are in the mail, deliveries in Ontario take between 1-2 business days. Across Canada, deliveries take up to 5 business days.  A tracking number is provided with shipment.

 

Do you ship to the United States and internationally?

Yes. Delivery times to the United States are between 7 - 14 days. International shipments take between 14 - 28 days. Please note, that depending on your location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with Coy Depot, and you will be required to pay them to receive your package.

Please review the shipping table below. Charges are based on distance and weight.

 

 Shipping To

Delivery Time

0 - 2 Kg

2-4 Kg

 

Toronto (GTA)

1-2 business days

$10

$20

 

Canada

3-5 business days

$10

$20

 

U.S.

7 - 14 business days

$15

$22

 

International

14-21 business days

$15

$22

 

 

Returns & Exchanges

How do I exchange my purchase?

Unworn, unused and unwashed items can be exchanged within 30 days of delivery. Return all products to

Coy Depot
65 Linsmore Crescent
Toronto, Ontario
M4J 4K2

Each product at Coy Depot is made to order, and as such, we do not offer returns on products, but will happily exchange for equal value. All additional shipping costs (returning the product back to us and sending a new one out) are your responsibility.